bobodlm 0 Posted April 16 Script Refund Request Template: Date Purchased: 16-04-2025 Script Purchased: P2P Master AI [Machine Learning] [1-Click Account Builder] Script Creator (tag them with @): @Aeglen Reason for Refund: Got banned within a few hours. Proof of Issues (required: screenshots, videos, and/or DreamBot logs): See attached image. Proof of Script Creator Contact (required: screenshots, videos, and/or links to replies): See attached image. Desired Outcome: Refund (back to payment method or store credit) / Issue Fixed / Script Swap: Refund back to payment method. VIP/Sponsor/Lifetime Sponsor Refund Template: Date Purchased: 16-04-2025 Product Purchased: VIP Reason for Refund: Got banned on a new machine, new account that have never been botted on before within a few hours.
bobodlm 0 Author Posted April 16 (edited) Yes, I know risks apply to the account. But in the case of it getting nuked within a few hours, imo warrants a refund request. And given EU laws 'you are entitled to a cooling-off period of 14 days in which you may cancel a purchase for any reason and without a justification'. Which applies to both digital and physical products. Edited April 16 by bobodlm
J Dot 7 Posted April 16 1 hour ago, bobodlm said: And given EU laws 'you are entitled to a cooling-off period of 14 days in which you may cancel a purchase for any reason and without a justification'. Which applies to both digital and physical products. That is scumbag tactic. Gimpy Gold 1
bobodlm 0 Author Posted April 16 46 minutes ago, J Dot said: That is scumbag tactic. Disputing CC without contacting the vendor would be. Referencing the ECCN not so much.
Aeglen 435 Posted April 17 (edited) From DMs: "You can request a refund from the admin on the request-a-refund subforum, scripters can't handle them. When script bans happen they are almost always after a reasonable amount of time ie days, "within a few hours" suggests external factors such as the account creation/unresting process itself." I've never seen someone quote the EU 14-day cooling off period on this forum before lol, but I don't think it is being correctly applied here since you have already downloaded and begun using the software (https://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations-ajWHC8m21cAk). Regarding the refund request itself, that'll be down to the Dreambot terms and conditions and how long you used it etc, but if it were my choice I'd be leaning towards approving it on the condition that you do not purchase any of my stuff again in the future. I do not want to deal with users who are simultaneously new to botting yet also litigious/forceful in their conduct. Edited April 17 by Aeglen justbenh, Hans Zimmer, Gimpy Gold and 1 other 4
Hashtag 9082 Posted April 18 Hi, our store terms and refund policy which you agreed to upon purchasing the product state the following getting banned is not a valid reason for a refund and you're only eligible for a refund if your total runtime for the script is less than 6 hours. I can see that you've used the script for 9 hours already, which exceeds the runtime limit we have for refunds. I'm afraid you're not eligible for a refund for these purchases as per our refund terms.
HOLA CHICA FR 4 Posted April 22 On 16/04/2025 at 17:52, J Dot said: That is scumbag tactic. its called a law. you can call it what you want. botting is seen as scummy by some. keep your opinions to yourself.
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