VIP + Script refund

[bobodlm 0]

Script Refund Request Template:

1. Date Purchased: 16-04-2025
2. Script Purchased: P2P Master AI [Machine Learning] [1-Click Account Builder]
3. Script Creator (tag them with @): @Aeglen
4. Reason for Refund: Got banned within a few hours.
5. Proof of Issues (required: screenshots, videos, and/or DreamBot logs): See attached image.
6. Proof of Script Creator Contact (required: screenshots, videos, and/or links to replies): See attached image.
7. Desired Outcome: Refund (back to payment method or store credit) / Issue Fixed / Script Swap: Refund back to payment method.

VIP/Sponsor/Lifetime Sponsor Refund Template:

1. Date Purchased: 16-04-2025
2. Product Purchased: VIP
3. Reason for Refund: Got banned on a new machine, new account that have never been botted on before within a few hours.

[Gimpy Gold 25]

@bobodlm

 

Edited yesterday at 02:25 PM by Gimpy Gold

[bobodlm 0]

Yes, I know risks apply to the account. But in the case of it getting nuked within a few hours, imo warrants a refund request.

And given EU laws 'you are entitled to a cooling-off period of 14 days in which you may cancel a purchase for any reason and without a justification'. Which applies to both digital and physical products. 

Edited 23 hours ago by bobodlm

[J Dot 5]

1 hour ago, bobodlm said:

And given EU laws 'you are entitled to a cooling-off period of 14 days in which you may cancel a purchase for any reason and without a justification'. Which applies to both digital and physical products. 

That is scumbag tactic.

[bobodlm 0]

46 minutes ago, J Dot said:

That is scumbag tactic.

Disputing CC without contacting the vendor would be. Referencing the ECCN not so much.

 

[Aeglen 400]

From DMs:

"You can request a refund from the admin on the request-a-refund subforum, scripters can't handle them. When script bans happen they are almost always after a reasonable amount of time ie days, "within a few hours" suggests external factors such as the account creation/unresting process itself."

I've never seen someone quote the EU 14-day cooling off period on this forum before lol, but I don't think you are correctly applying it here since you have already downloaded and begun using the software (https://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations-ajWHC8m21cAk). 

Regarding the refund request itself, that'll be down to the Dreambot terms and conditions and how long you used it etc, but if it were my choice I'd be leaning towards approving it on the condition that you do not purchase any of my stuff again in the future. I do not want to deal with users who are simultaneously new to botting yet also litigious/forceful in their conduct.

 

Edited 4 hours ago by Aeglen