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Frequently Asked Questions
  • Are you not able to open the client? Try following our getting started guide
  • Still not working? Try downloading and running JarFix
  • Help! My bot doesn't do anything! Enable fresh start in client settings and restart the client
  • How to purchase with PayPal/OSRS/Crypto gold? You can purchase vouchers from other users
  • The client is currently being updated for the latest game update!
    Due to the size of the changes the downtime may be extended!

    Hashtag

    Administrator
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    Everything posted by Hashtag

    1. I've refunded renewal to your account credit. I also canceled any subscriptions you had so you won't be charged for those when they expire. Note that any future subscription you make will automatically renew unless you cancel the subscription here: https://dreambot.org/forums/index.php?/clients/purchases/
    2. Hi, that purchase was made years ago and is not refundable.
    3. Hey, I would like to debug this issue with you. Could you contact me on Discord so we can chat easier? Edit: We resolved this issue. If you encounter this issue, please make sure you select the correct account in the script manager before you start this script. You may have duplicate accounts stored with same nickname but different credentials in the client's account manager.
    4. Hey, it appears your runtime for the script is over 18 hours. We only offer refunds if the runtime is less than 6 hours. I'm afraid you're not eligible for a refund for this puchase.
    5. Refunded the duplicate. Have a nice day!
    6. Refunded. Have a nice day!
    7. Hi, please fill the refund request template for me:
    8. Refunded to your account credit. @MaximusPrimo, make sure you get these issues fixed.
    9. I'm afraid the same rules apply to script swaps, upgrades and downgrades.
    10. Hey, could you fill the template for me, please?
    11. The same rules apply to script swaps, upgrades and downgrades
    12. Hey, it appears you've used the script for over 10 hours and we only offer refunds if the total runtime for the script is less than 6 hours. I'm afraid you are not eligible for a refund for this purchase.
    13. Hey, there is no way for me to verify at which point you've been using the script. I only see that you've used it quite a lot recently. The most recent renewal is nearly a month ago, which is over the 14 days grace period we have for refunds. It also looks like you've canceled the subscription on the 11th, so it appears you were aware of the subscription at that point. I'm afraid I can't refund any of the months.
    14. It was rewritten to use my newer framework. This allows me to include many new features such as ge restocking which lets you automate the minigame further. There shouldn't be a difference in terms of efficiency between the two versions, but if you're experiencing bugs, please make me aware of those. I can't fix bugs I don't know about. Hi, please use the "Report a bug" button in the paint overlay and the script will send me all the info I need from you to debug this issue 🙂
    15. Yes many have. There are plenty of user proggies and vouches in my Discord server: http://discord.gg/4MZmVVBNhw
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