refund request - gvenenatis

[CLICKERZ 1]

1. Date Purchased: 17/02/25
2. Script Purchased: gvenenatis x5
3. Script Creator (tag them with @): @GZero
4. Reason for Refund: over 24 hours with  no fix while other scripts are working 
5. Proof of Issues (required: screenshots, videos, and/or DreamBot logs): https://www.mediafire.com/file/xe9c1nxs0wrx4yd/V_20250218_201133_ES0.mp4/file
6. Proof of Script Creator Contact (required: screenshots, videos, and/or links to replies): 
7. Desired Outcome: Refund (back to payment method or store credit) / Issue Fixed / Script Swap: issue fixed on this occasion full refund 

[CLICKERZ 1]

1. Date Purchased:     01/03/2025, 17:18:04,     03/03/2025, 03:14:34,     27/02/2025, 22:31:41
2. Script Purchased: Gvenenatis x1, x5, x2 
3. Script Creator (tag them with @): @GZero
4. Reason for Refund: downtime exceeds 24h 
5. Proof of Issues (required: screenshots, videos, and/or DreamBot logs): https://www.mediafire.com/file/xe9c1nxs0wrx4yd/V_20250218_201133_ES0.mp4/file 
6. Proof of Script Creator Contact (required: screenshots, videos, and/or links to replies): 
7. Desired Outcome: Refund (back to payment method or store credit) / Issue Fixed / Script Swap: issue fixed and extended by by the amount of time affected is fine for these ones 

[Hashtag 9029]

The recent game update broke a lot of stuff in the client. If a script isn't working soon after a game update, please give both the client developers and script developers time to fix anything that broke in the game update. We can't guarantee 100% uptime due to game updates, so a script being down for 24 hours isn't necessarily a valid reason for a refund. Especially, when the author of the script is very active with updates.

@GZero could you respond here?

[GZero 42]

The issue should be fixed as of the latest release

[CLICKERZ 1]

issues fixed thank you 

[CLICKERZ 1]

6 hours ago, Hashtag said:

The recent game update broke a lot of stuff in the client. If a script isn't working soon after a game update, please give both the client developers and script developers time to fix anything that broke in the game update. We can't guarantee 100% uptime due to game updates, so a script being down for 24 hours isn't necessarily a valid reason for a refund. Especially, when the author of the script is very active with updates.

@GZero could you respond here?

Issue is fixed, Veza said you may be able to grant a 24h extension is that possible?

[Hashtag 9029]

Could @veza or @GZero confirm that here?

[GZero 42]

Yes, please provide the extension.

[Hashtag 9029]

Alright, I've extended the subscription by 24 hours.