Fardog147 2 Posted July 4, 2024 Date Purchased: 03/07/24 Script Purchased: F2P Script Creator: @Aeglen Reason for Refund: I thought it was something a little different to be honest and I would like to invest into something else instead. Proof of Issues (required: screenshots, videos, and/or DreamBot logs): N/A Proof of Script Creator Contact (required: screenshots, videos, and/or links to replies): N/A Desired Outcome: A refund. Will probably end up being spent on DB store eventually haha. Ty YUNGTHUGFATGP 1
Hashtag 8931 Posted July 6, 2024 Hey, it appears you've used the script for over 100 hours. We only offer refunds if the total runtime is less than 6 hours. I'm afraid you're not eligible for a refund for this purchase. Big G 1
Fardog147 2 Author Posted July 7, 2024 Hi, I have most defintley not used it for over 100 hours. I processed a refund within 24 hours of purchase. I want to refund F2P not P2P.
Fardog147 2 Author Posted July 7, 2024 (edited) Just checked it says I have 4 days 19 hours run time but I have only purchased the script 3 days ago? Defintley a bug... Maximum I have ran the script is 2 hours. Date 07/03/24 01:25 PM Amount 120.00 USD Edited July 7, 2024 by Fardog147
Fardog147 2 Author Posted July 7, 2024 (edited) I have messaged on discord screen shots and proof of incorrect runtime. Edited July 7, 2024 by Fardog147
Hashtag 8931 Posted July 8, 2024 If you run the script for 1 hour on 10 accounts it counts as 10 hours. The runtime is calculated this way, not the duration you've owned the script.
Fardog147 2 Author Posted July 9, 2024 (edited) Please can we look into this further as I know this is incorrect. I would not of requested a refund if I had more hours because I know the ToS of dreambot. Edited July 9, 2024 by Fardog147
Hashtag 8931 Posted July 10, 2024 I don't see a reason why our system would all of a sudden track runtime inaccurately. I think you've misunderstood the concept of total runtime (see my post above for clarification). You can also view your recent runtime here: https://sdn.dreambot.org/your-scripts. I'm afraid I have to deny this request because there appears to be no issues with the product and your runtime clearly exceeds the 6 hour runtime limit set in our refund terms.
Recommended Posts