Jump to content
Frequently Asked Questions
  • Are you not able to open the client? Try following our getting started guide
  • Still not working? Try downloading and running JarFix
  • Help! My bot doesn't do anything! Enable fresh start in client settings and restart the client
  • How to purchase with PayPal/OSRS/Crypto gold? You can purchase vouchers from other users
  • Refund Request VIP

    Recommended Posts

    VIP/Sponsor/Lifetime Sponsor Refund Template:

    1. Date Purchased: 
    2. Product Purchased: VIP
    3. Reason for Refund: Jagex Account Ban on two accounts within a few hours of using the VIP version (Covert Mode).
    Link to comment
    Share on other sites

    Hey, we're sorry to hear about the bans. However, in our refund terms it is stated that getting banned isn't a valid reason for a refund. I'm afraid you're not eligible for a refund for this purchase.

    Link to comment
    Share on other sites

    Right.. Ok...


    Literally had VIP for a matter of hours... Free version no issue, but VIP "covert mode" got the accounts banned... I have cancelled the subscription and would have thought that considering the extremely brief length of time VIP was active that you would have issued a refund.

    Link to comment
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Create New...

    Important Information

    We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.