Double vip payment?

[xRhino 4]

So my vip sub was due to run out today. So I renewed it on the 14th march, but now have been billed again for it. Wouldn't be much of an issue if it added 2 months to my sub but it's only added an extra 5 days on top.

 

As you can see the top one is the automatic renewal as it shows I purchased on 19th Feb and auto renewed today for another month. But when I got the reminder a week ago I renewed it earlier or so I thought but instead I think I made a separate sub purchase which now it hasn't stacked? So in theory it should expire 2 months from now?

[xRhino 4]

@Hashtag

Please can you take a look, thanks.

[Hashtag 9077]

Hey, duplicate purchases of VIP don't stack, as we've seen here. I've refunded the VIP purchase you made on the 14th to your account credit so you can use it to purchase the second month when the first expires.

Let me know if you would've wanted to have it refunded back to your payment method instead.

[xRhino 4]

6 hours ago, Hashtag said:

Hey, duplicate purchases of VIP don't stack, as we've seen here. I've refunded the VIP purchase you made on the 14th to your account credit so you can use it to purchase the second month when the first expires.

Let me know if you would've wanted to have it refunded back to your payment method instead.

No, credit is absolutely fine.

 

Thanks.