ivglitched 0 Share Posted December 3, 2023 Date Purchased: 12/02/2023 Script Purchased: Sub Account Builder V2 by SubCZ Script Creator: @SubCZ Reason for Refund: Hello, I kinda fucked up and purchased the wrong script. I purchased "Sub Account Builder V2" for $35 thinking It would have the quests included but now I see it only works if you have a add on. Can you please swap the bot for "Sub Slayer - Advanced" for $25 and you can keep the difference Proof of Issues (required: screenshots, videos, and/or DreamBot logs): It says "Integrates Sub Quester (118 quests) and moneymakers for the ultimate All-In-One ex..." when reading that, i thought it comes with the quests but it doesn't. You need to buy the quest add on to activate it and because of this, this script isn't what I was looking for Proof of Script Creator Contact (required: screenshots, videos, and/or links to replies): Desired Outcome: Refund for credits or swap for "Sub Slayer - Advanced" for $25 Link to comment Share on other sites More sharing options...
Hashtag 8702 Share Posted December 3, 2023 Hey, it appears you've used the script for over 14 hours. We only offer refunds if the total runtime for the script is less than 6 hours. I'm afraid you're not eligible for a refund for this purchase. Link to comment Share on other sites More sharing options...
ivglitched 0 Author Share Posted December 3, 2023 I did message you on discord as soon as this situation happened yesterday and you said to post it on the refund form which was already done. How is it my fault you are now only seeing this 14 hours later… Yesterday I purchased the correct script as soon as this mess up happened “Sub Quester - Advanced” . Of course I’m not going to be running a quest bot for 14 hours straight so I found the standard slayer on “sub account builder v2” to run for the mean time until I can get this situation solved I’m not even looking for a refund but more to swap the bot to something I actually wanted, that being “Sub Slayer - Advanced” for $25. Keep the $10 dollar difference as a penalty on my end. I just want the correct script I was looking Link to comment Share on other sites More sharing options...
Hashtag 8702 Share Posted December 4, 2023 I understand this might feel unfair to you. However, private messaging a staff member about a refund doesn't initiate the refunding the process. This is stated in our refund terms. Quote Contacting staff directly does not mean you're making a refund request, you may not ask for a refund privately in messages, only in the Request A Refund section on the forums. By running the script over the 6 hour limit while waiting for the refund request to be processed you have invalidated your eligibility for the refund. Link to comment Share on other sites More sharing options...
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