Jump to content
Frequently Asked Questions
  • Are you not able to open the client? Try following our getting started guide
  • Still not working? Try downloading and running JarFix
  • Help! My bot doesn't do anything! Enable fresh start in client settings and restart the client
  • How to purchase with PayPal/OSRS/Crypto gold? You can purchase vouchers from other users
  • Refund: Sub Account Builder V2 by SubCZ


    ivglitched

    Recommended Posts

    Date Purchased: 12/02/2023

    Script Purchased: Sub Account Builder V2 by SubCZ

    Script Creator: @SubCZ

    Reason for Refund: Hello, I kinda fucked up and purchased the wrong script. I purchased "Sub Account Builder V2" for $35 thinking It would have the quests included but now I see it only works if you have a add on. Can you please swap the bot for "Sub Slayer - Advanced" for $25 and you can keep the difference

    Proof of Issues (required: screenshots, videos, and/or DreamBot logs):  It says "Integrates Sub Quester (118 quests) and moneymakers for the ultimate All-In-One ex..."  when reading that, i thought it comes with the quests but it doesn't. You
    need to buy the quest add on to activate it and because of this, this script isn't what I was looking for

    Proof of Script Creator Contact (required: screenshots, videos, and/or links to replies):  

    Desired Outcome: Refund for credits or swap for "Sub Slayer - Advanced" for $25

    IMG_8843.png

    Link to comment
    Share on other sites

    Hey, it appears you've used the script for over 14 hours. We only offer refunds if the total runtime for the script is less than 6 hours. I'm afraid you're not eligible for a refund for this purchase.

    Link to comment
    Share on other sites

    I did message you on discord as soon as this situation happened yesterday and you said to  post it on the refund form which was already done. How is it my fault you are now only seeing this 14 hours later… 

    Yesterday I purchased the correct script as soon as this mess up happened “Sub Quester - Advanced” . Of course I’m not going to be running a quest bot for 14 hours straight so I found the standard slayer on “sub account builder v2” to run for the mean time until I can get this situation solved

    I’m not even looking for a refund but more to swap the bot to something I actually wanted, that being “Sub Slayer - Advanced” for $25. Keep the $10 dollar difference as a penalty on my end. I just want the correct script I was looking

    Link to comment
    Share on other sites

    I understand this might feel unfair to you. However, private messaging a staff member about a refund doesn't initiate the refunding the process. This is stated in our refund terms.

    Quote

    Contacting staff directly does not mean you're making a refund request, you may not ask for a refund privately in messages, only in the Request A Refund section on the forums.

    By running the script over the 6 hour limit while waiting for the refund request to be processed you have invalidated your eligibility for the refund. 

    Link to comment
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    ×
    ×
    • Create New...

    Important Information

    We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.