Subscription Cancellation

[MyRSN 0]

Hello I cancelled my subscription previously for sub account builder but I was charged 40 minutes ago for another month. I checked and I had to CANCEL the subscription AGAIN so it won’t auto renew. I would like a full refund for the amount charged or I will dispute with my credit card company. Disputing takes time, so I would really appreciate it if you could refund my card.

thanks so much,  

 

myrsn

[Pandemic 2715]

Refunded that, it looks like you only cancelled renewals on the Quester script so that's why it renewed.

It looks like you've cancelled the Account Builder now though so you shouldn't be charged again.

Thanks!

[MyRSN 0]

15 hours ago, Pandemic said:

Refunded that, it looks like you only cancelled renewals on the Quester script so that's why it renewed.

It looks like you've cancelled the Account Builder now though so you shouldn't be charged again.

Thanks!

Thank you so much