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Frequently Asked Questions
  • Are you not able to open the client? Try following our getting started guide
  • Still not working? Try downloading and running JarFix
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  • How to purchase with PayPal/OSRS/Crypto gold? You can purchase vouchers from other users
  • Try asking for help in the chatbox
  • Dispute Guide


    Dispute Guide

    For any questions on the rules and/or format of a dispute refer to this announcement.

     

    Screenshots

    Windows:

     

    Press the 'PrntScr' key on your keyboard..

    Press CTRL and V at the same time and a dialog will open, hit "Start Upload"

    Once it's done copy the BBCode and paste it in the topic evidence.

     

     

    Mac:

     

    Press the 'Command' 'Shift' '4' keys at the same time and select the area you wish to screenshot.

    The image will be saved on your desktop.

    Choose "Upload Images" and select "Browse your computer" and locate the image file, hit "Start Upload".

    Once it's done copy the direct link and paste it in the topic evidence.

     

    Discord

     

     

    If Discords logs are part of evidence please provide screenshot of the Discord tag and logs.

     

    PayPal

     

     

    If PayPal is used as part of evidence please provide screenshots of the transaction.

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