fishman1006 4 Posted August 17, 2016 HI dreambot staff. I got a email forom paypal, that there have been an automatic payment for vip services. My problem is that I dont think I have asked for automatic VIP status and im sorry if this is my fault, but i bought allready a week or two ago vip from hastags. I think I cancled it now and what does it mean? Is there a possibilty to get the money back since im already vip..? You sent an automatic payment Aug 17, 2016 08:12:43 PDT Transaction ID: 4NM135572L9966004 Dear, You sent an automatic payment to DreamBot Incorporated. Here are the details: From Amount: €7.40 EUR To Amount: $7.99 USD Exchange Rate: 1 EUR = 1.08081 USD To: DreamBot Incorporated For: VIP Customer service URL: http://www.dreambot.org Automatic payment details Automatic payment number: I-MFTBGJC5DSJP Amount to be paid each time: $7.99 USD Billing cycle: Monthly Payments start: Aug 7, 2016 Pay with money from: PayPal Balance Im sorry for making problems for you. But waiting for and answer. Many thanks.
Zerker 17 Posted August 17, 2016 HI dreambot staff. I got a email forom paypal, that there have been an automatic payment for vip services. My problem is that I dont think I have asked for automatic VIP status and im sorry if this is my fault, but i bought allready a week or two ago vip from hastags. I think I cancled it now and what does it mean? Is there a possibilty to get the money back since im already vip..? You sent an automatic payment Aug 17, 2016 08:12:43 PDTTransaction ID: 4NM135572L9966004 Dear, You sent an automatic payment to DreamBot Incorporated. Here are the details:From Amount: €7.40 EUR To Amount: $7.99 USD Exchange Rate: 1 EUR = 1.08081 USD To: DreamBot Incorporated For: VIP Customer service URL: http://www.dreambot.orgAutomatic payment detailsAutomatic payment number: I-MFTBGJC5DSJP Amount to be paid each time: $7.99 USD Billing cycle: Monthly Payments start: Aug 7, 2016 Pay with money from: PayPal Balance Im sorry for making problems for you. But waiting for and answer. Many thanks. When you checkout with paypal, It's automatic renewal. It's a monthly subscription. to cancel it go into your PayPal settings and turn off auto-renewal on the payment(If i'm wrong someone may correct me)
Pandemic 2842 Posted August 17, 2016 Refunded, make sure you cancel the subscription: https://www.paypal.com/selfhelp/article/FAQ2327
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