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  • "Import New Characters" screen often goes full white with no way to refresh the page. Can we add a refresh button?


    iPaq

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    As title the Jagex Account import popup web window often locks up with a white screen. Can we add something so the user can just refresh the page instead of starting that entire process over or something?

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    This happens a lot. It takes at minimum 10 or so attempts to enter a username, password and 2FA email into the "Import New Characters" popup window before it can make it to the end without going to a fully white screen with no way to go back (Even the right-click menu doesn't appear)

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    It seems these below posts talk about similar experiences with no solution at the end

     

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    • 2 weeks later...

    This continues to happen many times when trying to simply add a Jagex Account. Is there going to be any response on this at all?

    It would also be nice if it could set a default pin on these Jagex-imported accounts so they don't get stuck on a pin screen indefinitely during script runs.

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