Lazzy95 2 Posted July 5, 2023 Is this a fucking joke???? I haven't used dreambot in a fucking month and you fucking charged my card for almost $100 fucking dollars!!!!!! These are supposed to be manual monthly payments, not fucking automatic payments!!!!
Hashtag 9078 Posted July 5, 2023 Hey, the subscriptions renew automatically unless you cancel them here. I'm not sure where you got the impression that the monthly payments are manual, so could you link me to that page that has that information in it? I would like to correct that page if such exists. I've refunded the renewals back to the original payment method. Please note that you have an active VIP subscription. If you no longer have use for it, please cancel the subscription by visiting the page I linked above.
Lazzy95 2 Author Posted July 5, 2023 I'm sorry, I got very heated as that was the first thing I saw upon waking up this morning. I could've approached this with less hostility, and for that I sincerely apologize. I've never before seen recurring payments labeled as "month by month" for other streaming etc subscriptions.
Lazzy95 2 Author Posted July 5, 2023 Also, I just submitted another refund request ticket under the appropriate category before seeing your reply here. Please ignore if it's been refunded.
Lazzy95 2 Author Posted July 6, 2023 23 hours ago, Hashtag said: "I've refunded the renewals back to the original payment method." Hey, I'm still not seeing any pending refunds on my account. Will it take a few days?
Hashtag 9078 Posted July 6, 2023 It's very common that monthly subscriptions renew automatically unless they're manually canceled. The refunds were issued yesterday, and it may take up to 2-5 business days for the money to arrive in your bank.
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