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    • Payment Issue

    LJT84

    By LJT84
    in Billing Support

    Recommended Posts

    LJT84    0

    LJT84
    Posted

    Hello! 

    I tried to purchase VIP and it said that the payment had failed because of an issue, I looked on my credit card statement and I have been charged for the month of VIP but it does not appear I have VIP privileges. 
    The other thing, I have tried to purchase a few scripts but it keeps saying payment failed. Any help would be greatly appreciated, trying to get my farm up and running :D

     

    Thanks! 

    Nuclear Nezz    2105

    Nuclear Nezz
    Posted

    That's because the payment information you entered for verification is wrong. Stripe declined the charges. You'll be refunded probably in the next few days, as the charge "went through" until Stripe went to verify it, and said no.

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