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  • how can i recover a locked account


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    hey, i tried to log in in an account and its locked apparently, i dont have access to the email too. any way i can get it back?



    Edited by Balloons
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    Not really possible unless you got access to the email, then you could change the password.


    Alternatively you can try going contacting Jagex Support/Recovery System and say you lost the email/hacked or something

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    You're probably sol, usually an account recovery is the only way, as you can have your account locked yourself *usually done on bans/account security issues*. They need some sort of proof you're the REAL owner, I would advise trying to get the email some way or another. Possibly proof of same IP login etc.
    As @GGWP stated, you're best to contact the support team directly *usually twitter seems to work*.
    Good luck,

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    Contacting Jagex on your account mail is the only way, however, in all my years of knowing Jagex I've never seen them go above and beyond for lost accounts. Maybe they've changed but I wouldn't hold my breath

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