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Frequently Asked Questions
  • Are you not able to open the client? Try following our getting started guide
  • Still not working? Try downloading and running JarFix
  • Help! My bot doesn't do anything! Enable fresh start in client settings and restart the client
  • How to purchase with PayPal/OSRS/Crypto gold? You can purchase vouchers from other users
  • Try asking for help in the chatbox
  • Client stuck at "Please wait... client is downloading"


    DNA Strands
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    Are you using a proxy? If so, try without it and run your proxy through proxifier to ensure its working.

     

    If not, you may want to start with checking your firewall and anti-malware that are enabled. Try disabling them both and see if it works -- if so, start each on its own to determine which one/both are blocking the connection.

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