GLavas no help 1 week+

[PatrikTheStar 0]

1. Date Purchased:  like a week and a half
2. Script Purchased: GLavas
3. Script Creator (tag them with @): cant find his name to tag, my bad. 
4. Reason for Refund: Been waiting for help for 1 week+ and literally have not been able to use it.
5. Proof of Issues (required: screenshots, videos, and/or DreamBot logs): 
6. Proof of Script Creator Contact (required: screenshots, videos, and/or links to replies): 
7. Desired Outcome: Refund

I have 24 hrs playtime or so but that was across several accounts to see if maybe theyd make profit with the bug im having. But havent been able to use the script since i got it because its not equipping the anti dragon shield. Runs great when i manually equip it but i made a bug report a week+ ago & waited about 3 days for a response. Was told hes assuming i didnt do the quest up to the point of being able to use the shield and he closed the ticket telling me to DM him if hes incorrect. DM'd 5 days ago still no response. 

 

Edited July 12, 2024 by PatrikTheStar

[PatrikTheStar 0]

Note- Did uninstall & reinstall DB.

[justbenh 3]

Hey when you're back online can you send me the logs from the paint for this? I'll take a look and see if it's something I can help with in the mean time

[Hashtag 8936]

@Nuclear Nezz @veza @GZero Could you guys look into this?

[Nuclear Nezz 2063]

I don't see a bug report open on the server. @PatrikTheStar you can open up another ticket with the logs, assuming things are still broken for you. I haven't heard of this bug from anyone else.

[Hashtag 8936]

10 hours ago, Nuclear Nezz said:

I don't see a bug report open on the server.

That's because OP claims their ticket was closed and was told to contact via private message instead. The images show @GZero not responding to the private message, so what was the point of closing the ticket then? Please refrain from making it hard and confusing for the user to be in touch with your team.

@PatrikTheStar, have you been able to be in contact with the developers now or do you wish to proceed with this refund request?

[GZero 32]

12 hours ago, Hashtag said:

That's because OP claims their ticket was closed and was told to contact via private message instead. The images show @GZero not responding to the private message, so what was the point of closing the ticket then? Please refrain from making it hard and confusing for the user to be in touch with your team.

@PatrikTheStar, have you been able to be in contact with the developers now or do you wish to proceed with this refund request?

This is my fault. I told him to DM me if the issue persists, but then completely forgot about it. I'm talking to the user now to get his bug figured out. With how long it took for me to respond I'd be fine with a refund, but ideally I'd like to get the issue sorted first.

[PatrikTheStar 0]

On 7/15/2024 at 11:42 PM, Hashtag said:

That's because OP claims their ticket was closed and was told to contact via private message instead. The images show @GZero not responding to the private message, so what was the point of closing the ticket then? Please refrain from making it hard and confusing for the user to be in touch with your team.

@PatrikTheStar, have you been able to be in contact with the developers now or do you wish to proceed with this refund request?

Hey sorry brother been busy myself. G0's been talking to me trying to figure it out. I dont want a refund if i can figure this out. Def willing to wait and work on it at the moment. The origininal issue has been solved (on my end, by finishing dragon slayer instead of just starting the quest to the point of being able to wear the anti dragon shield.) Mentioning on my end because i havent tested it on another account that only did enough of dragon slayer to equip the shield. 

Might still be worth looking into for others that dont use guester(my previous questing script couldnt finish the quest, but could FOR SURE wear the shield) 

Not going to say that script name obviously but @GZero(think i got the right guy?) If you wanted to test it i can send you the script name to test and see exactly where it stops in the quest. Dont have it anymore and cba to buy it again as its pricey. 

So as of right now im in contact with G0 and attempting to fix the new bugs. Up to you if youd like to delete this; i can DM G0 about the prior quest script i used if youd like to delete this as im having a completely different bug now anyway. 

Thanks everyone. 

[Hashtag 8936]

Alright, I will keep this thread open. If you decide you want to proceed with the request, simply ping me here and let me know.